The new 2020-2021 Price Guide allows for non-face-to-face supports to be claimed against some support categories.  Generally, the activities need to be related to delivering a specific support item as opposed to general administrative tasks such as rostering and claiming. The Price Guide (pg 16) provides the example of writing reports for co-workers and other providers about the client’s progress with skill development.

Other examples related to group and community based and 1:1 supports could include: