Available now - secure your booking for 2024.

Would you like to improve your conflict resolution skills? Would you like to learn about health conflict and how to respond productively?

This workshop is designed to enhance conflict resolution skills by examining what conflict is and how conflict affects people. You will explore positive and negative conflict and decide how conflict can be dealt with in your work and personal life. The workshop will examine some basic communication strategies and will promote the development of negotiation and influencing skills.

We will take a look at some of the deeper psychological drivers of our behaviours in conflict and why we use some of the dysfunctional behaviours we exhibit within the workplace.

Examples include:

• Arguing
• Belittling
• Becoming overly dramatic
• Becoming hypercritical
• Revenge and looking to even the score
• Sarcasm
• Stonewalling and becoming non-receptive
• Withdrawing and clamming up
• Defensiveness
• Dismissing opinions
• Drama
• Overpowering
• Exaggerating the problem

Who should attend?

This workshop is for anyone who would like to improve their conflict resolution skills. 

Participant size: 12 to 20 participants welcome

Cost:

This program is designed to be customised to your workplace and this outline forms part of the key content. Other content may be added following the initial consultation to suit your needs.

Full day workshop in-house (per organisation):

• NDS Member: $3560
• Non Member: $4760

All workshops are delivered face to face or via zoom depending on travel restrictions resulting from the pandemic