In 2021, the National Disability Insurance Agency introduced new practice standards. These are related to person-centred emergency and disaster-management; mealtime management; and severe dysphagia management. 

Alongside the new practice standards are new Quality Indicators.

To help members implement the new standards in their organisations, NDS made this webinar with BNG (Breaking New Ground) to explain the new requirements and what needs to happen.

NDS recommends that all disability service providers watch this webinar, including CEOs, executive managers, and senior leaders.